Welcome to Kitchenall
We take our responsibilities to you, our customers, very seriously and want to make every effort to ensure that you have a positive experience, because we know that we are only successful when you come back!
Kitchenall is a Brooklyn New York based distributor of new commercial restaurant equipment, speicalizing in commercial cooking equipment, commercial refrigeration, and display refrigeration for restaurants, bakeries, delis and cafes. We have close relationships with top manufacturers such as Turbo Air, Coldline, True, Marchia, Imperial Range, US Range, Cookline, Prepline, American Range and many more, allowing us to negotiate teh strongest discounts in the country, which we pass on to you. We are absolutely committed to ensureing that when you buy from Kitchenall, you are saving money.
We ship all of the United States and Canad every single day. We also arrange freight forwarding internationally as well as to puerto Rico and Hawaii. If you're in teh New York region please visit our 50,000 square foot warehouse, by appointment, to view equipment to view any of our in stock equipment. We are located in the Greenpoint area of north Brooklyn which is just minutes from Manhattan, Long Island, New Jersey and even CT. Thanks for choosing us and we will do our best for you.
29 Ash St. #101
Brooklyn NY 11222
How Does This Work?
1. You Order, We Acknowledge
The moment you order your restaurant equipment from Kitchenall you will receive a confirmation email with all of your order details. We take all major credit cards, Visa, MasterCard, Discover, Amex, as well as PayPal and Google Checkout. If paid, your order status will be "Processing." If you chose to pay by check your order status will be "Pending' until payment has cleared. Within 24 hours one of our staff will personally contact you to let you know that we are preparing to fill your order and will have shipping details to you shortly.
2. We Send You Shipping Details
Within 2 Business days of order you will either be notified that your item has shipped or, in cases where items are shipping directly from the factory, you will be sent a factory estimated shipping date.
3. Once shipped we send you Shipping Confirmation
Once your item has shipped we will send you a Carrier and Tracking information. Items can then be tracked on the carrier website. If you have a light item that has shipped UPS you will receive a UPS tracking number. For items over 80 lbs that ship Freight you will receive the carrier name, contact info, and tracking number. Tracking for units that ship directly from the Manufacturer may take up to 2 days but the moment we get that info from the factory we will pass it on to you. Shipments can be tracked on the carrier website. Your order status will now be "Completed."
Where are you located?
We ship nationally each and every day from warehgouses across teh United States but our home base is Brooklyn, NY. Specifically, we are in the Greenpoint area of Brooklyn, minutes from Manhattan, Long island, NJ and CT. Products will ship from our Brooklyn, NY facility or from the manufacturers themselves. We are able to negotiate great shipping rates with our manufacturers, enabling us to ship nationally at low cost, and in many cases absolutely free. Everything in our store ships free destinations in NY, NJ, CT, and PA that are within 50 miles of our store. Our physical office and warehouse address is 29 Ash St. Unit 101 Brooklyn NY 11222.
All Customers, Take an extra 5% off any order of any size
Any purchase paid by check or bank transfer will be immediately discounted at 5%. Why do we do this? Credit Card processors charge us (the seller) anywhere fees between 3% to 5% each time a credit card is used. By offering the bulk of those fees back to buyers who pay by check, we are able to lower our prices and still make a few extra dollars on each sale. It's a win-win.
In order to get your 5% just check out normally but choose "Check / Money Order" as the payment method instead of Credit Card. Your 5% will automatically be calculated and instructions for mailing your check or making a bank payment will be provided. You will be emailed an invoice immediately upon check out. You can mail the check, deposit at any Bank of America, send payment by wire, or you can even simply email us the front and back check images befor emailing. If we have teh images we can ship your order before your check arrives. We want to make it as simple as possible for you. Feel free to contact us with any questions.